Delivery Info & FAQs:

Orders are shipped on working days Monday - Friday.

All orders placed before 2pm will be dispatched the same day.

Orders placed after 2pm will be dispatched the following working day.

Orders placed after 2pm on Friday are shipped on Monday (excluding bank holidays).

PLEASE NOTE, DURING BUSY PERIODS SUCH AS BLACK FRIDAY PROCESSING TIMES FOR ORDERS WILL TAKE LONGER THAN THESE GUIDELINES ABOVE.

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United Kingdom:

Royal Mail Next Working Day Delivery (1-2 Working Days) - £3.99

Royal Mail Two-Day Delivery (2-3 Working Days) - £2.99

Free Delivery (2-3 Working Days) for orders over - £100.00
 

Northern Ireland:

Royal Mail Two-Day Delivery (2-3 Working Days) - £2.99

Free Delivery (2-3 Working Days) for orders over - £100.00

Europe:

Royal Mail (3-5 Working Days) - £7.99

Rest of the World:

Royal Mail (5-7 Working Days) - £9.99

(Including UAE, USA, Canada & Australia)

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Please note:  this is an approximate timescale and any delays that may occur during transit, are out of our control.

 

Customs & Import Duties for International Customers

Depending on the value of your order, your Sculpt parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

Unfortunately, these charges are out of our hands and vary widely from country to country, so we're unable to predict what your particular charges may be.

For more accurate information, we would suggest getting in touch with your local customs office so you're not surprised if there are any unexpected delivery charges on your end.

 

Where is my order?

Once your order has left our warehouse, you will receive an automatic email to the email address you provided at checkout (if paying with PayPal, this may fill automatically)

Your tracking number is located on your dispatch email & you will also receive updates from Royal Mail by clicking on the tracking link provided in this email.

Please allow up to 12 hours for your parcel to be scanned into the Royal Mail network and your tracking will update accordingly.

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Do you deliver on Public Holidays?

We are unable to deliver on Public and Bank Holidays, Christmas Day, Boxing Day or New Year’s Day. On these dates, delivery will take longer than usual. Please allow an extra working day for each of these days when calculating the estimated delivery date.


I have an issue with my order

If you have an issue with an item you've received, please contact our customer service team at enquiries@sculptactivewear.com within 7 days of receiving your order so that we can assist with any issues you may have.

Please note - we cannot look into queries for lost parcels, faulty items or delayed delivery time after this period, as these need to be investigated as quickly as possible once your order has been dispatched.

 

Click & Collect from our HQ

​Collections can be made between 10am & 4pm, Monday - Friday.

Once your order is ready for collection, you will receive an email confirmation.

​Our Head Office is situated inside a fully gated unit with customer parking inside.

Please ring the buzzer at the front entrance & have your order number ready.

Sculpt Activewear HQ

Office 16, Tameside House

Tameside Business Park

Windmill Lane

Denton, Manchester