DELIVERY & COLLECTION

Delivery Info & FAQs:

ALL orders or shipped via DPD

Orders are shipped on working days Monday - Friday.

All orders placed before 2pm will be dispatched the same day.

Orders placed after 2pm will be dispatched the following day.

(orders placed after 2pm on Friday are shipped on Monday)

 

United Kingdom:

DPD Next Working Day Delivery - £4.99

FREE DELIVERY for orders over - £100

DPD Saturday Guaranteed Delivery - £8.99

 

Northern Ireland:

DPD Express 2-3 Day Delivery - £9.99

FREE DELIVERY for orders over - £100

 

Europe:

DPD Express 2-3 Day Delivery - £14.99

 

Rest of the World:

DPD Express 3-5 Day Delivery - £19.99

(Including UAE, USA, Canada & Australia)

Please note:  this is an approximate timescale and any delays that may occur during transit, are out of our control.

 

Customs & Import Duties for International Customers

Depending on the value of your order, your Sculpt parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

Unfortunately, these charges are out of our hands, and vary widely from country to country, so we're unable to predict what your particular charges may be.

For more accurate information, we would suggest getting in touch with your local customs office so you're not surprised if there are any unexpected delivery charges at your end.

 

Where is my order?

Once your order has left our warehouse, you will receive an automatic email & text message to the email address & mobile number you provided at checkout (if paying with paypal, this may fill automatically)

Your tracking number is located on your dispatch email & you will also receive mobile updates from DPD. We recommend downloading the DPD app for more accurate updates.

Do you deliver on Public Holidays?

We are unable to deliver on Public and Bank Holidays, Christmas Day, Boxing Day or New Year’s Day. On these dates, delivery will take longer than usual. Please allow an extra working day for each of these days when calculating the estimated delivery date.


I have an issue with my order

If you have an issue with an item you've received, please contact our customer service team at enquiries@sculptactivewear.com within 7-days of receiving your order so that we can assist with any issues you may have.

Please note - we cannot look into queries for lost parcels, faulty items or delayed delivery time after this period, as these need to be investigated as quickly as possible once your order has been dispatched.

 

Click & Collect from our HQ

Collections can be made between 10am & 3:30pm, Monday - Friday.

Once your order is ready for collection, you will receive an email confirmation.

Our Head Office is situated inside a fully gated unit with customer parking inside.

Please ring the buzzer at the front entrance & have your order number ready.

Sculpt Activewear HQ

Office 16, Tameside House

Tameside Business Park

Windmill Lane

Denton, Manchester

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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